Privacy Policy

At Agenyze, LLC. ("Agenyze", "we", "us", or "our"), your privacy is fundamental to how we build and operate our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information you provide directly, including:

• Account information such as your name, email address, and password
• Organization and billing details when you subscribe to a paid plan
• Content you submit through the platform, including queries and configurations

We also collect information automatically:

• Usage data such as queries run, features accessed, and session duration
• Device and browser information, IP address, and referring URLs
• Cookies and similar tracking technologies for functionality and analytics

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Agenyze platform
• Process transactions and manage your account
• Improve and personalize your experience
• Communicate with you about updates, security alerts, and support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest (AES-256). We are SOC 2 Type II certified and undergo regular third-party security audits. Your database credentials are encrypted and stored securely — we never store raw query results on our servers.

4. Your Data, Your Control

Agenyze connects to your databases through read-only connections. Your underlying data never leaves your infrastructure. We process queries in your VPC environment whenever possible. You can delete your account and all associated data at any time by contacting us.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform (hosting, analytics, payment processing)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets (with notice to you)

6. Cookies

We use essential cookies to maintain session state and authentication. We use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your account data for as long as your account is active. Query logs and usage data are retained for up to 90 days for operational purposes. After account deletion, we remove your data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, contact us at privacy@agenyze.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Agenyze, LLC.
privacy@agenyze.ai